Privacy Policy

Altura (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. What Information We Collect

We may collect the following personal information when you interact with us:

  • Name
  • Email address
  • Phone number
  • Residential or mailing address
  • Property interests or preferences
  • IP address and browser activity (via cookies and analytics)
  • Any other information you provide voluntarily through forms, registrations or enquiries

2. How We Collect Your Information

We collect your information when you:

  • Fill in a form on our website (e.g. contact forms, registration of interest)
  • Subscribe to our mailing list
  • Contact us directly via email, phone or in person
  • Interact with our website via cookies or third-party analytics tools

3. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries or requests
  • Provide updates on our developments, promotions, or events
  • Send marketing or promotional materials (you may opt out at any time)
  • Understand your preferences and improve our products and services
  • Comply with legal or regulatory obligations

4. Disclosure of Your Information

We may share your information with:

  • Marketing or communications providers working on our behalf
  • Real estate agencies or sales partners involved with our developments
  • Professional advisers (e.g. legal, accounting or financial services)
  • Government or regulatory bodies if required by law
  • We do not sell or rent your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure servers, firewalls, and data encryption where appropriate.

However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of any information transmitted to or from our website.

6. Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request that we correct any inaccurate or outdated information
  • To make a request, please contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools (e.g. Google Analytics) to collect information about how users interact with the site. This may include:

  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Referring websites

You can disable cookies through your browser settings, but it may affect your experience on the site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised “Last updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact:

admin@alturaproperty.com.au
0433 958 780